My process is as simple as this:
- First, customer contacts me by phone or email and we set time to meet.
- We will have a meeting so the customer can tell me what they want.
- After a few days I send estimate to customer by email or text message.
- Once the customer accepts the estimate for the labor cost, we will settle a date to start.
- Usually I am booking few months ahead and I tell customer exact start date few weeks in advance, unless customer has specific date to start.
- On the start date I will arrive and not start another project until yours in complete.
- After project is completed and customer is happy with finished look payment is accepted.
My estimate is only for labour cost, so customers can see what they are paying for.
I let customer choose and buy all material that they want and material behind the wall I will buy myself and give receipts to customer.
YES I take no down payment and no money ahead, I trust customer and I am confident in my work.
I want customer to believe in me and to know that I am risk free contractor.
My goal is to make my customer satisfied with my work so he can recommend me to others and this way I can grow.